Terms and Conditions
PLEASE READ CAREFULLY
THESE TERMS AND CONDITIONS AS YOU ACKNOWLEDGE THAT
YOU HAVE READ, AGREED AND ACCEPTED ALL OF THESE
ITEMS AS BELOW:
Deposit and Final Payment
Your booking confirmation will
be accepted not later than 30 days prior to
departure date by transfer to our bank account with
deposit of 50% from the cost of the package fare and
the balance is full payment the latest of 7 days
before departure date
Remittance to be sent to the account of:
Payments Details:
I We believe that simply is best that why we always
want to make our payment procedures, as easy as we
can do to our customers. You can make payments in
U.S. $, Euro, For the reservation or advance
booking, you can wire deposit in our company bank
account as follow:
MANDIRI DOLLAR BANK ACCOUNT
Name:
Nur Ihsan
Bank:
PT Bank Mandiri (Persero) Cakranegara Branch,
Mataram Lombok Indonesia
Pejanggik street no.20-22
Bank Account No:
145-00-0665360-0
Swift code:
BEIIIDJA
Note:
Please fax or email us remittance transfer form
after payment has been made (To: Nur Ihsan, Fax No:
+62-370-635084)
Cancellation Fee
*If the cancellation is made within 21 days prior to
departure date, the cancellation fee will be 25% of
the cost of the package fare.
*If the cancellation is made within 15 days prior to
departure date, the cancellation fee will be 45% of
the cost of package fare.
*If the cancellation is made within 5 days prior to
departure date, the cancellation fee will be 85 % of
the cost of package fare.
Our Responsibility
We will always do our bestest
effort to ensure your tour arrangements are running
well and satisfying. However, the locations of
adventure trip may be in remote areas or in the
wilderness. The events may occur in these places are
less predictable and sometimes unexpected being the
norm. Despite painstaking planning, such events
cannot be taken for granted and there will be some
elements of risk-taking as we are dealing with the
mighty nature and other elements. Some places are
not having the same quality of facility, healthy and
safety services that may dictate us to be accustomed
for limited of communications. The road travel may
be uncomfortable and sometimes unreliable. This
means that the itineraries planned should be seen as
statement of intention, rather than contractual
obligation. Accident, illness, unfavorable climate,
disaster, transport difficulties, political
instability, flight cancel and delay or other Force
Majeure might cause the itineraries are amended or
canceled. Nevertheless, we will do everything within
our control to minimize the effects of the enforced
changes. We do need your understanding if our staffs
or local guides make some alterations which are
necessary with or without consulting to clients due
to above cases.
We will accept liability for
only to the extent of any loss or damage sustained
by you as a result of our negligence. However, we do
not accept any liability in contract or in a tort
(actionable wrong) for any injury, damage, loss,
delay, additional expense or inconvenience caused
directly or indirectly by the Force Majeure or other
events which are beyond of our control and which are
not preventable by reasonable diligence on our part
(including but not limited to war, civil
disturbance, inclement weather, riots, fire, floods,
government regulations, labor or industrial
disputes, Act of God, etc). We will assist you in
rescheduling of flights and organizing suitable
accommodation, transportation, meals, etc. But all
costs will be borne by customers if the
circumstances occur.
Voucher / Exchange ORDER
Please issue one voucher for all service required,
clearly explaining service to be provided and
itinerary should be forwarded with the vouchers and
only these detailed service will be provided.
Copies of both voucher and itinerary must be
received before arrival of client. Please address
your voucher / exchange order to Lombok Trekking
Travel
LIABILITY
although no effort will be spared to provide the
requested service Lombok Trekking Travel acts only
agent for transportation company
Hotels, car operation and other contractors will
therefore have to disclaim responsibility for any
lost damage, accident or other change of schedule
caused or irregularities arising from circumstances
beyond their control.
Lombok Trekking Travel also reserves the right to
change the itinerary with or without notice if in
the best interest of all concerned.
Exchange Rates
All in this tariff rate quoted are in U.S. $ dollar
and the local currencies of the countries concerned
unless otherwise stated.
Tax
Airport taxes are not included in our quotation.
VALIDITY
This tariff is valid for the calendar of the year or
effective: March 2008 - April 2009 Transfer Transfer
rates include: meeting and greeting, assistance with
arrival and departure procedures at Airport, Sea
port, port and Station Hotel. Porterage less during
transfer operation at Airport, Sea port, hotel and
transportation by air conditioned of travel
reservation.
HOTEL
Hotel accommodation is in based on sharing in air
conditioned, twin bed room, with private bath or
shower unless otherwise indicated, single room
supplement are indicated.
Lombok Trekking Travel has special volume discount
group rates at many hotels in the region. All rates
Nett Lombok Trekking Travel Service
TRANSPORTATION
The best transportation is available Lombok Trekking
Travel utilizes coaches and owned by its operating
companies and associations.
Standard of service
Lombok Trekking Travel guarantees to provide the
high standard of service with in the limitation of
the destination involved.
Whole sales facilities
Office space and facilities are available in Lombok
Trekking Travel Service operating office for tour
coordinators of volume group movement. Rental charge
will be related to be volume of business generated
for Lombok Trekking Travel. Hospitality uniformed
staff desks with attractively maybe arrange
principle at hotel group for regular arrival and for
dispensing information comes out of optimal
sightseeing tour and making meal rearrangement.
Facsimile, telephone facilities are available in
principle areas to tour leaders. All charge will be
debited back to the company concerned.
Refunds
No refund will be made for any unused services
included of the tours.
Travel Documents
All visitors to Indonesia must
be in possession of a valid passport (+6 months
valid) and having proof of onward passage (return
ticket). A visa is required for tourists visiting
Indonesia from many countries. The visa can be
obtained at your point of entry airport (check
Indonesia Embassy website for a complete list).
Airport visas can be up to 1 month and are
non-extendable. Please consult your Embassy for help
in acquiring the proper visa before entering
Indonesia.
Travel Insurance
You are strongly recommended to
purchase your own travel insurance for trip
cancellations, hospitalization, medical evacuation,
loss of baggage, etc. So please consult with
reliable travel insurance companies.
All the staffs of P.T Lombok
Trekking Travel Service Company will work
hard and find the greatest solution to overcome any
problem which may occur during the tour, but you
should be aware that some things could be beyond of
our control.
In order to avoid any
misunderstanding that might be happened between us,
during or after the tour. Please read carefully all
above information and let us know if you have
questions related to the entire tours. We will
answer for all of your questions and inquiries with
our hearts. |
